Manager Training in the RO Learning System
In the RestaurantOwner.com Learning System, managers can take online courses and short training videos on proven methods for controlling food and labor costs, how to hold themselves and others accountable, and most importantly, how to build their leadership skills.
Below are some top management-focused training videos and online courses. These are a great place to start familiarizing yourself with RestaurantOwner.com content, and each video and course contains practical tips and practices that managers can use today.
Summary of Features & Benefits:
Foundational management support - Provides a structured starting point for developing essential restaurant management skills that improve communication, consistency, and daily execution.
Clear learning path - Organizes key training materials into a focused sequence so managers understand what to learn first and how to apply each concept in real operations.
Improved team alignment - Helps managers reinforce expectations, strengthen shift performance, and support a culture built on accountability and shared standards.
Operational clarity - Offers practical tools and concepts that simplify management tasks, streamline processes, and reduce daily uncertainty across the restaurant.
Systems-based guidance - Encourages the use of proven restaurant management systems so teams can establish predictable routines, improve control, and drive long-term results.
Get answers to Frequently Asked Questions
Quick Training Videos With Impactful Concepts You Can Implement Today
RestaurantOwner.com’s training videos deliver practical restaurant management guidance that helps operators strengthen leadership skills and improve daily performance. Each concise video provides actionable insights managers can use immediately to elevate communication, guest experience, and operational consistency.
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Training Video
Why Your A Players Quit
Working on a great team can be the best part of any job. A team full of A-players makes work fun and enjoyable. Unfortunately, the opposite is also true.
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Training Video
Attention Managers: Do Not Undermine Hospitality
Owners and managers have more influence over their team member's attitudes and behavior than they realize. What management says and does is the driving force of your culture.
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Training Video
Why Are Chain Restaurants So Much More Profitable Than Independents?
Why is it that chains are often 2-3 times more profitable than independent restaurants? It's not magic and, more importantly, it's something that independent owners and managers can be doing too!
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Training Video
Make the Most of Their 1st Day!
Are you missing out on a crucial opportunity to get your new hires off to a great start? Many Independents are! Your employees will never be more open and receptive than when they first walk in your door.
View More Training Videos Here
Dive Into Courses That Will Help Build Your Culture And Apply Powerful Systems
RestaurantOwner.com’s online courses offer structured instruction for managers and owners seeking stronger operations, financial performance, and team accountability. These courses help leaders build sustainable management habits and implement proven systems that support long-term profitability.
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Online Course
Positive Accountability: Proven Ways to Build an Engaging, High-Performance Restaurant Culture
Whether you're an owner, manager, or supervisor, accountability starts with you and trickles down to everyone else. If you want your restaurant to create a consistently superior dining experience for your guests and provide a supportive, inspiring working environment for your staff, take this course! ...
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Online Course
How to Handle Mistakes and Complaints
Nobody likes to get a complaint, but in the restaurant business, mistakes and complaints are going to happen. That's just a fact. So, if you know they're coming shouldn't you and your entire team be prepared to respond in the best possible way? How to Handle Mistakes and Complaints
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Online Course
How to Create the Ideal Labor Budget
Labor cost is the biggest expense for most restaurants. Learn how to improve your scheduling and labor budgeting practices using tools you already have. Receive practical tips to create an ideal labor budget unique to your restaurant. How to Create the Ideal Labor Budget
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Online Course
How To Set Up An Effective Employee Referral Program
The Key To Attracting & Hiring the Very Best Candidates in Your Area. Our members report that their employee referral program is the most effective way to focus their recruiting efforts on attracting a much greater percentage of high-quality, A-player level prospects. This course will show you, ...
View The Course Library Here
Templates That Strengthen Your Systems and Streamline Daily Operations
RestaurantOwner.com’s downloadable templates give managers ready-to-use tools to streamline operations and standardize key processes. These resources support restaurants working to improve consistency, increase profitability, and reinforce reliable management routines.
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Download
Weekly Prime Cost Worksheets
Calculating prime cost every week is one of the most profitable activities any restaurant can do. If prime cost is too high it's VERY difficult for any restaurant to generate a profit. Our weekly prime cost worksheets make it easy to track and control your biggest and most volatile costs.
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Download
Manager's Opening Checklist
Use the Manager's Opening Checklist as a guide to create your own list of duties the opening manager should perform. Using this checklist make for a more organized and thorough opening, so everything is ready when the show is set to begin.
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Download
Manager's Closing Checklist
Having a complete and thorough checklist will give your managers a tool to make sure everything gets done and put away so the next day's opening manager knows what to expect and can get the restaurant open for another day of business with minimal problems and hassles.
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Download
Management Training Planning Resources
Planning and administering a comprehensive training experience for new managers is a critical skill for every restaurant owner/operator. These tools help you deliver a welcoming onboarding experience, create your manager’s training roadmap, and outline the specific skills and knowledge they are expected ...
Explore Our Customizeable Templates Here
Take The Next Step And Engage And Empower Your People With The Team Portal
Not only do owners and managers have access to practical and engaging online courses and training videos, but they can also share key content and resources with their team members.
Use our exclusive Team Portal to share courses and other content from our vast resource library with hourly staff. Here, Team members can view training videos, take online courses, and access your restaurant's checklists and forms from their mobile device, POS system or computer.
Build Your Team And Start Training Today




