Restaurant Resources for Tackling Staffing Problems
It's been said that "problem" is just another word for "opportunity." If so, the present labor situation could prove to be a pivotal time for you and your team to take steps to become the "employer of choice" in your local market.
Yes, that's possible! You and your people can do this and you're not alone!
We have a huge and growing library of resources on recruiting, hiring, leadership and creating a productive, positive culture where people WANT do their best, work well as a team and take exceptional care of their guests.
Below are links to many valuable resources including articles, templates, training videos, and webinars that can help you attract more high quality applicants and build an engaging, healthy workplace.
Latest Resource <<<
Hire Great People
While you may be in panic or survival mode trying to find staff to open your dining room, you still want the right people for your business. Here are resources to help you hire the right people.
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Article
The Revolving Door: Avoiding Turnover in the Current Restaurant Labor Market
You can always find people who need a job and are willing to work in your restaurant. That said, they need to be hired and trained, which costs money and time. In the best of times, high staff turnover went hand-in-hand with running a restaurant. It was expensive five years ago, and it is expensive ...
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Training Video
No More Bad Hires: Five Characteristics that ALL Great Restaurant Employees Have
An effective hiring system must quickly disqualify candidates who should not continue through the hiring process. Screening out employees early in the process not only improves your chances of hiring only those people that have the attitude, temperament, and values to be a great fit in your restaurant, ...
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Online Course
No More BAD Attitudes
Learn how to determine if a candidate has the 5 core attitudes needed to become a valuable member of your restaurant team by conducting a screening interview. Our screening interview guide walks you through every step of the process. No More BAD Attitudes. How to Stop Hiring Problem Employees.
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Download
Screening Interview Template: The 5 Core Characteristics Every New Hire Should Have
An effective hiring system must quickly disqualify candidates who should not continue through the hiring process. Screening out employees early in the process not only improves your chances of hiring only those people that have the attitude, temperament, and characteristics to be a great fit in your ...
More Hiring Resources
Retain Great People
Resources for not only hiring great people, but keeping them around. Today's post-covid world can make that very challenging for your business, but we have some turn-key solutions to help.
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Webinar/Podcast
The Top 10 Ways to Guarantee Your Best Employees Quit
Why would we want to do a webinar on the Top 10 Ways to Guarantee Your Best Employees Quit,- especially NOW in the midst of a severe labor shortage? Well, the fact is, most of us tend to learn the hard way. Meaning we often learn much more from our mistakes than from our successes. Alexander Lowen wrote ...
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Online Course
Trust: The Key to Being an Effective Leader
What Every Owner & Manager Should Know About Trust. If your people don't trust you, you'll always struggle with building a team that's loyal and totally committed to achieving your goals and vision. This course will show you why trust is so important in any relationship and give you practical ways ...
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Training Video
How To Make Work More Meaningful
What's the number one motivator for your employees? You might be surprised to find out that it's not money or time off. Your employees, especially the younger ones, want their job to have meaning and purpose.
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Download
Employee Satisfaction Surveys
Ever wonder what your employees think about working in your restaurant? It's one of the most valuable things you can know. Unhappiness with supervisors, management styles, working conditions, lack of supplies and poor equipment can keep your employees from doing their best or cause them to quit. Use ...
More Resources on Employee Retention
Recruit Great People
In this market, you can't wait for great people to come to you. Here are some real and effective tips to find great people.
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Download
Employee Referral Plan Resources for Attracting and Hiring the Best Candidates
Our members report that their employee referral program is the most effective way to focus their recruiting efforts on attracting a much greater percentage of high-quality, A-player level prospects. This course will show you, step by step, how to set up a world-class referral program that will turn ...
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Online Course
How To Set Up An Effective Employee Referral Program
The Key To Attracting & Hiring the Very Best Candidates in Your Area. Our members report that their employee referral program is the most effective way to focus their recruiting efforts on attracting a much greater percentage of high-quality, A-player level prospects. This course will show you, ...
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Survey
Recruiting Report: How Independent Restaurant Operators Find & Attract New Employees
Finding & Attracting the High-Quality Applicants Finding and attracting the best employees is the key to building a world-class restaurant team. But today, staffing a restaurant is also one of the biggest challenges of any restaurant. We asked our members what they do to attract and hire the best ...
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Article
The Top 10 Interviewing Mistakes Restaurant Operators Make
Interviewing is one of the most important skills any restaurant operator can have because it directly impacts their ability determine who to bring on to their team. Learn to identify and stop these common interviewing mistakes that lead to poor hiring decisions and more employee problems.
More Recruiting Resources
Go beyond hiring: Build your culture
Take combatting the labor challenge to a greater level by building a sustainable culture so your staff never wants to leave.
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Webinar/Podcast
Winning the War for Workers: How to Create a Healthy, Positive Culture In Your Restaurant and On Your Shift
A restaurant's unique culture has always been a key element and driver of its success. That's because culture drives the employee experience which drives the guest experience. And the guest experience drives sales and profit. And now there are even more reasons to focus on culture. In today's present ...
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Online Course
The Power of Culture
A good culture and a team of happy, engaged people create exceptional guest experiences again and again. In this course you'll learn how any owner and manager can dramatically enhance their leadership abilities to create a better, more positive and productive culture within their restaurant. The Power ...
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Success Story
Building a Positive Culture Results in 11% Sales Growth at North Country Brewing
Bob and Jodi McCafferty, owners of North Country Brewing, knew they needed to make some changes if their plans for expansion were going to succeed. They agreed on a goal of setting clear standards and holding managers accountable.
More Culture Building Resources
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