Corner Booth Podcast
Corner Booth Podcast
Corner Booth Podcast
How to Stop Hiring Problem Employees | RestaurantOwner
How to Stop Hiring Problem Employees

Learn how to determine if a candidate has the 5 core attitudes needed to become a valuable member of your restaurant team by conducting a screening interview. Our screening interview guide walks you through every step of the process.

How to Stop Hiring Problem Employees

About This Course

Category:

Personnel

Recommended For:

Owner, General Manager, Assistant Manager, Hiring Manager

Learning Time:

32 minutes 4 seconds

What You Will Learn

Screening interviews allow you to quickly determine if an applicant has what it takes to be a successful member of your restaurant team, before you run them through a full-length interview, watch them work, or ask your restaurant team to meet with them. But knowing what to look for is a challenge. To meet this challenge, you must understand what it takes to be a star performer, and how to identify that during the hiring process.

Through this course, you will learn what all employees must have to be great restaurant team members, show you how to determine if someone has what it takes to a be a great employee, and walk you through a fast and efficient screening interview process that you and your managers can immediately put into practice in your restaurant.

  • How screening interviews fit into in your hiring system
  • The five core attitudes all employees must have to be great restaurant team members
  • Key interview questions that will help you spot these attitudes as you’re hiring
  • How to conduct a screening interview using our screening interview template

Instructor: Jim Laube


Jim Laube

Founding RestaurantOwner.com in 1998, Jim is a seasoned expert in the restaurant industry. With a diverse background spanning from frontline roles to CFO roles, he brings unmatched expertise as a former advisor and CPA to independent restaurants. Having trained thousands of professionals on restaurant accounting and controls, Jim remains dedicated to developing valuable resources and training programs for independent restaurant success.

Section 1
Introduction
  • 1.
    Overview
    3:26
  • 2.
    Why Conduct Screening Interviews?
    2:48
  • 3.
    Introduction Quiz
    1:00
Section 2
Attitudes Every Team Member Must Have
  • 4.
    The 5 Core Attitudes
    2:23
  • 5.
    Self-control
    4:25
  • 6.
    Integrity
    4:12
  • 7.
    Dependability
    1:48
  • 8.
    Cooperation
    2:16
  • 9.
    Attention to Detail
    3:03
  • 10.
    The Attitudes That Every Restaurant Employee Must Have Quiz
    1:00
Section 3
The Screening Interview Template
  • 11.
    Screening Template Overview
    2:48
  • 12.
    How to Use the Template in an Interview
    2:48
  • 13.
    Screening Interview Template Quiz
    1:00
Section 4
Closing
  • 14.
    Summary and Final Thoughts
    1:40
  • 15.
    Wrap Up Quiz
    1:00

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