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Train the Trainer: The Journey to Impactful Training | RestaurantOwner
Train the Trainer: The Journey to Impactful Training

In this course, you will learn essential skills and tools to execute training that benefits you, your trainees and the overall team – even your guests! You have the opportunity to make a genuine difference. Not only are you teaching skills that will help them today but also life skills that will transfer to any career they pursue. You have the potential to make a meaningful impact and this course will show you how to do exactly that. You’ll learn what makes a trainer successful, the truth about change, the importance of communication, what sets training up for success, how to make training engaging and finally, what makes training last. Welcome to Train the Trainer!

Train the Trainer: The Journey to Impactful Training

About This Course

Category:

All FOH Positions

Recommended for:

All FOH Positions, BOH Positions, Managers and Owners responsible for training

Learning Time:

1 hour 58 min

What You Will Learn

Think about a trainer you’ve had that you still look up to – maybe they are even a big reason why you stepped into a trainer role. What qualities and skills did they possess? What made them impactful in your eyes? These are great questions to reflect on as you grow in your position. Exceptional trainers aren’t born, they are made. It’s a skill that anyone can learn and continually grow in.

Regardless of how long you have been a trainer, you now possess the capability to empower new hires and those undergoing training for new positions to succeed and be fully prepared for their roles. You have the potential to make an impact and set every single trainee up for success. In this course, you will gain confidence in your role by learning what makes training successful, how to navigate change, increase engagement, and develop training programs that truly prepare trainees.

Course Highlights

  • Understanding the basic principles of training
  • What sets great trainers apart
  • Starting with the “Why” or purpose of each training
  • Practical strategies for designing engaging training sessions
  • How to lead your team through change
  • Essential insights into effective communication
  • How to naturally project confidence
  • Objectively assessing the strengths and weaknesses of your training
  • How to create engaging material
  • The 4-Step Training Method (Tell. Show. Do. Review)
  • How to ensure training lasts
  • Making ongoing development a part of your culture

Instructor: Kelli Laube


Kelli Laube
Kelli is a seasoned Hospitality Trainer with RestaurantOwner since 2011. Throughout her career, she has excelled in various front-of-house roles including Hospitality Director. Kelli's pivotal role involves aiding independent restaurant operators and teams via webinars, workshops, and training content. Simultaneously, she serves as a National Field Trainer at the National Restaurant Association, fostering successful teams and unforgettable guest experiences for restaurants.

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