Utility bills for gas, electricity, and water can be a sizeable monthly expense, and without conservation, eat at your profits. Here are some great ideas to keep your energy costs at a minimum....more >>

If you've worked in the restaurant industry for a reasonable amount of time, you're sure to have encountered a guest that seems like they WANT to be in a bad mood. No matter how the service goes, good or bad, they act like you insulted their mother. Maybe you're lucky and you haven't experienced it just yet. Just give it some time, and it's bound to happen. As unpleasant as the experience is, it's rarely beyond fixing. In fact, most of the time, you should be able to turn the situation around. In this video, you'll learn three simple tips that will help you keep your cool and send your grumpy guest home with a smile....more >>

All of us want to be acknowledged and feel that we matter. More than anything else, recognition tells your team members that what they do is important and their efforts are appreciated. A happy team means happy guests and happy guests mean greater loyalty and a more successful restaurant. Your people are your most important asset, and they need to know it! In this video, you'll learn valuable insights to recognize each person on your team in a way that encourages them to consistently do their best. Learn how to start recognizing your people on their next shift, and you'll see what a huge difference it can make....more >>

Join hosts Chris Tripoli and Barry Shuster and their guests for a podcast for anyone who is starting a restaurant business, growing an independent restaurant business, or dreaming about starting an independent restaurant business. Learn from successful restaurateurs who share their stories WHY they got into the business and HOW they created and built their winning concepts. Corner Booth is a production of RestaurantOwner.com and its official magazine, Restaurant Startup & Growth. So grab your favorite beverage, have a seat, and listen in!...more >>

Many independent operators believe that tough negotiation and bidding out products among multiple suppliers is the only way to get the best prices....more >>

Mention the phrase internet of things and many restaurateurs don't know what it is, or how it can benefit them. The benefits are many, the technology is advancing, and costs will come down. Make no mistake about it, your competitors are investing in it....more >>

EDITOR'S NOTE: A recent RestaurantOwner.com survey asked our members how they are finding job candidates. The survey indicated, among other things, that Craigslist is becoming one of the most used veh...more >>

Passing on responsibility to others can sometimes be difficult. But, training, and eventually delegation, are necessary steps in staff development....more >>

Risky Business. If you haven't reviewed your business's insurance policies recently, this might be a good time to sit down with your broker to determine if you have adequate coverage and are getting the most favorable available premiums....more >>