Does your restaurant concept have what it takes to be the next franchise to become a household name? Visions of Subway® and McDonalds® come to mind. An experienced franchisor and franchise attorney explain what it takes to break into these ranks....more >>

Online user review sites are part of the restaurant mainstream today and can serve a very positive purpose by being your management team's digital suggestion box. Here are some recent updates from the leading review sites....more >>

"86’d!" "Behind!" Even if you have only worked for one day in a restaurant, you’ve likely heard someone shout one of these or something similar. Clear communication is vital, especially when split-second decisions are the norm. Shortened restaurant lingo helps teams convey information quickly and accurately. Mastering your restaurant’s unique language will help you communicate better, reduce frustration, and lead to a superior dining experience....more >>

Many aspiring young chefs begin their career in the pantry, with their eye on the hot line and eventual a chef's position...more >>

Have you ever greeted a table and instantly feel that something is off? You're not sure what's wrong, but you can tell you're walking into an uncomfortable situation. Or maybe, you unintentionally created the awkward situation? You brought the wrong order to your guest or made a joke that didn't land right. When navigating so many social interactions every single day, awkward moments will happen – not even the best servers are immune. In this video, you'll learn three simple tips to help you recover from any unfortunate situation. Put these into practice on your next shift, and you'll turn those red-faced moments into wins!...more >>

The upsides and downside of popular mobile device scheduling and communication apps, including how they save their concepts time and money. We also discuss the features operators would like to see in these apps going forward....more >>

Many bankers don't understand the restaurant business. They look for the same financial ratios and financial "rules of thumb" in a restaurant as they expect in any other type of business. One of the most blatant areas of misunderstanding...more >>

This month's article features two items under development for the Grill at Pine Mountain Lake. Author Chef Tom Bruce of Central Coast Food and Beverage created the recipe mapping for these dishes....more >>

Join hosts Chris Tripoli and Barry Shuster and their guests for a podcast for anyone who is starting a restaurant business, growing an independent restaurant business, or dreaming about starting an independent restaurant business. Learn from successful restaurateurs who share their stories WHY they got into the business and HOW they created and built their winning concepts....more >>

This month's article features two items courtesy of the American Lamb Board. Author Chef Tom Bruce of Central Coast Food and Beverage created the recipe mapping for these dishes....more >>

A Marked Success. Trademarks can be one of the most valuable assets of a business. You do not want to ignore the registration process early in the development of your concept....more >>