This month's article features menu items created by Tom Bruce, founding chef and owner of Central Coast Food & Beverage....more >>

Delight your guests and elevate your restaurant with these proven customer experience tips......more >>

This month's article features recipes supplied by the American Lamb Board, an industry-funded research and promotions board that represents all sectors of the American Lamb industry. Author Chef Tom Bruce of Central Coast Food & Beverage created the recipe mapping for these dishes....more >>

How do you deal with a comped meal request from family or friends? Here’s what our members had to say......more >>

In a restaurant, people are just as important as the food. People help create an atmosphere of hospitality from a basic transaction. Creating meaningful connections with guests is a pivotal aspect of hospitality and customer service, and it is also a key to creating loyal, repeat customers. By establishing rapport, you not only distinguish yourself but also shape guests' perceptions of the entire restaurant. In this short video, you will learn four simple steps that have proven effective at creating meaningful conversations. Try them out on your next shift, and you will begin to build connections that can grow into loyal, repeat guests....more >>

Hospitality & Culinary Education Center For more than two decades, RestaurantOwner.com has enriched the learning process for restaurant and hospitality management students. Our newly updated Ho...more >>

Discover the winning formula for providing outstanding customer service experiences in your restaurant......more >>

Successful restaurant entrepreneurs come from many backgrounds. Their motivations and pathways vary, but they share a passion for hospitality and excellence....more >>

In 1996 the first Scotty's Brewhouse opened in Muncie, Indiana. Founder Scott Wise reveals some of the key practices he's used to grow his one independent restaurant into four highly successful locations with sales in excess of $14 million per year....more >>

A component of being successful as a restaurateur is recognizing that the business environment is constantly changing and that you've got to juggle a lot of information to stay on top and manage your restaurant in the most productive way....more >>

Learn how to prevent foodborne illness with only a few helpful tips here and there within your restaurant operations......more >>