Favorite Articles . . . The list shows the most widely read articles on this site.
- How to Add Toast Training Videos to Lesson Content
Toast Training Videos - How to Add to Lesson Content...more >>
- Kelli Ferrell with Nana's Chicken-N-Waffles

Kelli Ferrell started with a vision board detailing her ideas and wishes for a small, limited-menu restaurant serving Southern favorites. Vision became reality when Kelli took over a closed burger place in the neighborhood and created Nana’s Chicken & Waffles. Now with two operations in the greater Atlanta area, Kelli has authored cookbooks, made multiple appearances on the Food Network, and is working on a retail line of products. She shares her success story and provides tips on product creation, and the building of your brand....more >>
- Why Reinvent the Wheel?
When it comes to training you don't need to reinvent the wheel. Learn how to use our library of more than 400 lessons, quizzes, and training videos to elevate your online training to world-class status...more >>
- The Do’s and Don’ts of Safely Handling Kitchen Chemicals
There's no question that maintaining the cleanliness of your restaurant is an incredibly important part of the guest experience....more >>
- Emeka Onugha and Adenah Bayoh with Brick City Vegan

Emeka Onugha was an experienced restaurant manager with a passion for healthy food when he partnered with real estate developer Adenah Bayoh in 2021 to create Brick City Vegan in Montclair New Jersey. “Our approach isn’t to present an imitation of meat but instead create new flavors and textures in popular menu items” says Emeka. Brick City does just that in their successful counter service restaurant offering burgers, bowls, sandwiches and salads for lunch and dinner 7 days a week. Emeka shares their story of product development, expansion, and tips on marketing to non-vegans....more >>
- How to Target Non-traditional Venues as Your Growth Strategy
Opportunities now available to independents are what we might call "non-traditional venues." These include hospital and shopping center food courts, stadiums and airports. We explore how you might leverage these opportunities now or in the future....more >>
- Cool Deal! Making the Most of Your Ice Machine
An endless supply of ice is something customers and many restaurant employees take for granted. In this article, we review key considerations for selecting and maintaining ice machines in your independent restaurant....more >>
- Custom Training System: Coaching Session - Staff Development

This coaching session will be about Ongoing Staff Development Training and is for members that have upgraded to a Premium membership plan which includes our newly released Custom Training System. The Premium plan lets you upload your existing training videos and manuals to our hosted training portal where your staff can access training courses, view how-to videos and take quizzes to measure their progress....more >>
- Tapping Into In-House Foodservice at Independent Brewpubs
Food goes with beer, and an increasing number of independent craft brewers are considering whether they should operate kitchens. Brewpubs have proven to be a vibrant independent restaurant sector and popular among a demographic cross-section of patrons....more >>
- SSB- Home Portal
Learn to increase proficiency in restaurant operations; implement effective systems; and develop staff to become better business managers. Topics include financial management, culinary, leadership, marketing, operations, staffing, and much more....more >>
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