An inspiring webinar featuring candid conversations with two women leaders in the restaurant and hospitality industry. Learn their unique journeys, insights, and strategies for success.... more >>

We sit down with Debora Mendonca, Director of Operations at the Glass Knife to discuss her personal journey into the restaurant industry, from her immigrant background to her path of filling a directorial role.... more >>

Discover how trending and emerging technology can help streamline the challenging and critical aspects of your operations.... more >>

See how addressing complaints promptly and professionally can help to maintain customer loyalty.... more >>

Learn how creating a team culture builds morale, improves overall customer experience, and supports the bottom line.... more >>

Watermelon is among the fastest growing fruit on menus from salad toppers to refreshing beverages. Learn more about summer's favorite fruit.... more >>

Beverage programs are more than just mixing drinks; it’s an art form that requires practice, skill, and attention to detail.... more >>

Category Managers play a critical role in ensuring a company’s success by identifying and procuring the best product for the lowest cost.... more >>

Creating a healthy lifestyle and maintaining it isn’t just about exercising and eating right—it’s also about being able to keep a positive attitude and sustaining your mental tenacity.... more >>

Limited time offers are a great way to stir excitement for any menu and drive traffic to your restaurant.... more >>

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The Trust course is a stand-alone course. Please complete the Trust course and then return here to go to the next lesson.... more >>

When you know it's time to "free up an employee's future" make sure you do it the right way. Learn what legal snares you can step into when firing an employee and how to properly terminate problem employees to reduce your chances of getting into potential legal troubles.... more >>

The Employee Pre-Termination Checklist will assist you in maintaining a consistent procedure for assessing a pending termination. This form can help you ensure you have reviewed key points and complied with specific criteria before making a decision to terminate an employee.... more >>

The Employee Termination Checklist will assist you in maintaining a consistent procedure for handling this process. This form can help you ensure all issued property and equipment is returned and can be tailored for compliance with federal and state requirements.... more >>

While terminating an employee should be seen as a last resort, there are times when it is the only sensible thing to do. Use this template to inform the recipient in writing and document your intention to terminate their employment with your company.... more >>