Featured Articles
Fan Club by Lindsey Danis
Social Media Guest Engagement
Trash Talk by Lindsey Danis
Economically Sustainable Waste Management
You Know Where You Can Put It - Or Do You? by Stephani Robson
An Operator's Guide to Restaurant Storage
... more >>

Featured Articles
Under the Hood by Lindsey Danis
Kitchen Ventilation System Maintenance and Safety
Get a Grip! by Joe Erickson
How to Implement a Three-Step Menu Cost System to Combat Rising Food Costs
Stop Thief! by Jim Laube
What You Need to Know About Essential Restaurant Controls
... more >>

Featured Articles
Avoiding Drain Pains by Lindsey Danis
How to Prevent and Address Common Restaurant Plumbing Problems
On the Right Foot: by Matthew Mabel
Twelve Steps to Get New Restaurant Managers Off to a Great Start
A Marked Success: by David T. Denney
Understanding and Protecting Your Trademark
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Have you ever wished you could read a guest's mind? Ever wonder why certain guests are so hard to connect with, while with others it's a breeze? We may not be able to read our every guest's thought, but we sure can come close. Guests are constantly leaving little clues about the type of customer service they want. These clues come to us in a variety of ways. Their words and body language reveal what they truly think and want. This course is all about exploring the six common guest types restaurant teams commonly encounter and what you can do to deliver a memorable experience through the power of personalized hospitality.... more >>

Featured Articles
How to Be a Better Boss by Barry Shuster
Essential Leadership Skills for Restaurant Owners and Managers
Old School is New School: by Stephani Robson
Revisiting Menu Design Myths and Truths
Divide and Conquer: by John Richardson
How to Help Your Staff Manage Side Work
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Featured Articles
Dial It Down, Will Ya? by Stephani Robson
Tips for Reducing Utility Costs in Your Independent Restaurant
Hope for the Best by Howard Riell
How to Prepare Your Restaurant for Unexpected Disasters
Managing Satisfaction by Lindsey Danis
How Independent Restaurant Managers Can Improve the On-Premises Guest Experience
... more >>

Featured Articles
A Class Act by Barry Shuster and Joe Erickson
Introducing the RestaurantOwner.com Hospitality & Culinary Education Center
Above and Beyond by Lindsey Danis
How Operators Exceed Guest Expectations
Show Me the Money by David Denney and Chelsea Masters
A Startup Restaurateur's Guide to Raising Private Equity Funding
... more >>

Featured Articles
A Closer Look by RS&G Staff
The RestaurantOwner.com 2023 Restaurant Assessment
A Little You Time by Lindsey Danis
Personal Finance Considerations for Independent Operators
Added Value by Lindsey Danis
Post-Covid Revenue Diversification with Retail and Events
... more >>

Featured Articles
Such a Deal! by Stephani Robson
Creating Successful Restaurant Loyalty and Purchase Incentives Programs
More Than a Buzz Word by Lindsey Danis
How to Turn Business Culture from an Empty Phrase into a Best Practice
Undercover by Lindsey Danis
How Secret Shoppers Can Help You Create a Better Guest Experience
... more >>

Featured Articles
A Culture of Service by Jim Laube and Joe Erickson
The Foundation of a Winning Guest Experience
A Good Fit by Lindsey Danis and Barry Shuster
How Candidate Assessment Tools Can Increase New Hire Performance and Reduce Turnover
Welcome Aboard by Anton Villado
How to Use Effective Onboarding to Turn New Hires into Great Employees
... more >>

Featured Articles
Gain without Pain by Stephani Robson
Optimizing Your Independent Restaurant for the New Year
Get Primed for 2023 by Lindsey Danis
Keeping Your Prime Costs in Check
All Systems Go by Jim Laube
Make 2023 the Year You Build, Refine and Execute Your Systems
... more >>

Featured Articles
The 2022 RestaurantOwner.com POS Survey by Stephani Robson
Independent Restaurateurs Tell All
The Case for Mobile POS Terminals by Lindsey Danis
The Challenges and Upsides of Adopting Portable Ordering and Pay-at-the-Table Technology into Your Independent Concept
Restaurant Economics by Barry Shuster
Caveat Venditor (Let the Merchant Beware): Entering into POS System Service and Credit Card Processing Agreements with Eyes Wide Open
... more >>

Featured Articles
Just Right by Lindsey Danis
Inventory Management Best Practices and Tools
For the Long Haul by Howard Riell
How Independent Operators Have Braced for Shortages with No Immediate End in Sight
Renter Rudiments by Larry S. Green
Understanding Your Restaurant Lease Agreement
... more >>

Featured Articles
A Dose of Healthy Reality by Lindsey Danis
Possible Employee Healthcare Benefits Options for Your Independent Restaurant
Employee Handbook Basics by Alisa Cleek
Why It's One of the Most Important Documents in Your Restaurant
The Magic Behind the Experience by Joe Erickson
Fundamentals of an Effective Server Training Program
... more >>

Featured Articles
Family Matters by Howard Riell
Strategies for Successful Working Relationships with Family and Friends
Programmed for Hospitality by Lindsey Danis
How Technology Can Reduce Labor Costs While Maintaining Service
Welcome Aboard by Lindsey Danis
Efficient and Effective Independent Restaurant Onboarding Practices
... more >>

Featured Articles
Behind the Curtain by Lindsey Danis
Running a Successful Virtual Concept
Restaurateurs Without Borders by Lindsey Danis
How Independent Operators and Chefs Banded Together in Support of Ukraine
Playing the Market by Howard Riell
Retailing Your Restaurant Products Post Pandemic
... more >>

A key element of a restaurant's Business Plan is the financials: how much revenue you think you might bring in, how much profit you expect to see, and how much you think it will cost to build out your restaurant. For most entrepreneurs, preparing the financial statements for a prospective restaurant business is the most challenging part of the business plan. This course gives you the tools you need to think through and prepare your proposed restaurant's financial plans using the Restaurantowner.com financial planning template.... more >>

Featured Articles
Magnetic Personalities by Lindsey Danis
The Qualities of a Magnetic Restaurant Manager
Risky Business by Lindsey Danis
Assessing Your Concept's Insurance
Lawyers on the Law of Attraction – and Retention by Alisa Cleek & Robin Wilder
How Independent Operators Can Beat the Great Resignation
... more >>

Featured Articles
Such a Waste by Lindsey Danis
A Sustainable Packaging Primer
Sober Curious by Howard Riell
How the Market for Non-alcoholic Cocktails Might Fit Your Business
Your Happy Place by Lindsey Danis
Improving Kitchen Efficiency, Productivity, and Morale
... more >>

Featured Articles
Here Today, Here Tomorrow by Lindsey Danis
How Upscale Concepts Adapted to Off-Premises Service and Why It is Likely to Remain Essential to Their Business Models
Safe Not Sorry by Lindsey Danis
How Workers' Compensation Works
What's It Worth to You Now? by Howard Riell
Restaurant Valuation, Post-Pandemic
... more >>