SOAR helps laid-off restaurant workers with finding a job, enabling them to start selling food out of their homes and providing support through Charity Organizatons.... more >>

It's hard to make personal connections with takeout and delivery guests, but it's NOT impossible. You have an incredible opportunity to make YOUR restaurant stand out as being the friendliest and most personable restaurant in your area. Give these best practices a try and you'll create more smiles and more personal connections.... more >>

Add Managers to your RestaurantOwner account to access the entire member-only resource library and learning system. You and your managers can add team members to your unique Team Portal, giving them access to specific Learning System courses and other content you want them to learn.... more >>

Featured Articles
Reopening Act by Lindsey Danis
Fostering Guest Trust in Returning to Dining On-premises
When the Pandemic Hits Home by Barry K. Shuster
What to Do When an Employee Tests Positive with COVID-19
Independent Thinking by Barry Shuster
The Hospitality Advantage: In the "New Normal" the Same Old Fundamentals of Guest Engagement Apply
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Chaos Strategist Fred LeFranc leads an informative panel of experts who share their strategies on receiving and analyzing guest feedback. The topic is crucial as operators and customers determine the safest ways to make their way through the pandemic.... more >>

Zedic connects restaurateurs and hoteliers directly with our medical pros 24/7 so you can get immediate answers to every business health question you face. Zedic is designed to save time, stress and money when you have an employee or patron health issue. Maybe you need to know whether to close for the day, send an employee to the doctor, or just get our opinion on a health department response, we'll get you all the information they need to stay open or minimize the impact.... more >>

Chaos Strategist and RTS co-Founder Fred LeFranc stresses first, take care of yourself- in this five-minute video about leadership amid the COVID-19 era. Leaders do so by mental, spiritual, physical and emotional preparedness. Only then, Fred advises, can leaders properly instill confidence in the people looking to them for the way forward.... more >>

Featured Articles
A Little Help from Your Friends by Lindsey Danis
How Broad-line Distributors Are Assisting Independents during COVID-19 Reopening
Primed for Recovery by Joe Erickson
How to Use Weekly Prime Cost Tracking in Your Restaurant
Restaurant Economics by Barry Shuster
Going with the Flow: Creating a Cash Flow Projection
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The Key To Attracting & Hiring the Very Best Candidates in Your Area. Our members report that their employee referral program is the most effective way to focus their recruiting efforts on attracting a much greater percentage of high-quality, A-player level prospects. This course will show you, step by step, how to set up a world-class referral program that will turn your team into an army of recruiters and provide a steady stream of the top job candidates in your area.... more >>

Our friends at RTS have created an excellent Incomplete Guide- as a FREE and valuable resource for reopening your restaurant. It's packed with creative, actionable ideas and will help you emerge from these perilous times in the best possible shape. We highly recommend it!... more >>

Featured Articles
Take It Outside by Stephani Robson and Barry K. Shuster
Offering or Expanding Outdoor Dining at Your Restaurant
Smiles in Seats by Stephani Robson
Why "RevPASH" is Critical to Monitoring Your Restaurant's Performance in the 'New Normal'
Marketing in the New Normal by Barry Shuster
Driving Sales in the Wake of COVID-19
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Anne Gannon, CPA and founder of the Largo Group, is offering a complimentary consultation with her firm to provide PPP guidance and recommendations to webinar attendees.... more >>

Featured Articles
Brave New World for Independent Operators by Barry Shuster
All Restaurants are in the Same Ocean, but Not the Same Boat
Menu Engineering by Banger Smith
Why Menu Engineering Has Never Been More Important
Restaurant Economics by Barry Shuster
Bullish on Full Service
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Fred LeFranc offers helpful advice to business leaders during a Conscious Capitalism Zoom panel. Fred, a former CEO himself, assures us that order can be made from disorder, as long as we remain calm and concerned about others. His remarks begin at the 3:30 minute mark.... more >>

Fred LeFranc interviews veteran restaurant marketing executives about the actions their companies are taking to hold on to guest counts and revenues. Watch and gain many useful ideas.... more >>

Chaos Strategist Fred LeFranc interviews author Melissa Hughes, Ph.D., about the nature of fear and the stress it creates. Gaining control of our brain is key to reducing fear, advises Hughes, who offers ways to alleviate fear and not let it dominate our way forward.... more >>

It is the mission of the Greater Houston chapter of the Texas Restaurant Association to serve as the advocate in Texas and indispensable resource for the hospitality and foodservice industry. We are committed to the long-term health of the industry, and are supported by restaurateurs and suppliers of the restaurant industry. Our focus is to not only provide political support for restaurants, but to raise funds for those who will be the future of our industry, support community events and hospitality industry-related organizations, and market our members...... more >>

Small business owners and aspiring entrepreneurs can go to their local SBDCs for free face-to-face business consulting and at-cost training, on topics including business planning, accessing capital, marketing, regulatory compliance, technology development, international trade and much more...... more >>

Now more than ever, franchisors must carefully document and communicate their actions to franchisees. Franchise experts Lynette McKee of McKeeCo Services and Ryan Cipparone of Cipparone & Cipparone join Chaos Strategist Fred LeFranc to explain how and to offer strategies franchisors should be adopting during these treacherous times.... more >>

Featured Articles
Come Together Right Now by Barry Shuster
Independent Operators Share Best Practices During the First (But Not Last) RestaurantOwner.com COVID-19 Town Hall and Webinar
Take Away Messages by Liz Barrett Foster
How Embracing a New Normal in the Wake of Coronavirus Can Ultimately Save Your Restaurant
Restaurant Economics by Barry Shuster
Lease Relief during COVID-19: What to Consider When Seeking a Break from Your Rent during this Pandemic
... more >>