Did you know your membership plan allows you to add more users to your RestaurantOwner.com account?... more >>

It's estimated that only 1 in 20 people will complain if they have a problem in a restaurant. The problem for the operator, is that many of these people simply don't come back. Make it easy to get customer feedback with a quick, convenient Guest Comment Card system.... more >>

Sigmund Freud is often quoted as saying, "What do women want?" He never figured it out, but you may do better in figuring out what customers want. This list provides you with a list of customers' desires that you can emphasize in your restaurant.... more >>

ATTENTION QUICKBOOKS USERS - Using a restaurant industry standard chart of accounts is one of the smartest things an independent operator can do. An industry standard chart of accounts will give you financial information in a much more useful format and enable you to compare your P&L numbers with other restaurants. This specially-formatted Excel file is ready for easy import to QuickBooks using the File Import utility for QuickBooks.... more >>

Use this form for calculating tip pooling distributions. This flexible, multi-plan tip sharing worksheet simplifies the process of calculating and distributing tips based on jobs and hours worked.... more >>

Menu engineering is one of the most profitable exercises any operator can engage in. Use this powerful and fully automated tool to assess the profitability of your menu items based on their food cost, selling price, gross margin and popularity.... more >>

This Microsoft Excel worksheet is used to list and calculate the cost of ingredients for each menu item.... more >>

Make sure new servers are ready before they're one on one with your valuable customers. This checklist will help managers and trainers track and document the training steps of your server trainees. Includes detailed server training steps such as menu abbreviations, assembling an order, food running, check writing, drink delivery and more.... more >>

Every restaurant needs to create a large core of repeat customers and the most effective way to keep your guests coming back is by taking care of them with exceptional service. Use this checklist as a guide for deciding what your service staff should be doing to ensure your guests come back again and again. It will help you and your staff quickly become aware of basic service procedures and standards.... more >>

This handy tool does double duty, serving as both a 4 week perpetual inventory system and an order guide. It can be used to track and order food, beverage, paper, supplies, uniforms and linens.... more >>

One of most valuable tools and controls in any restaurant is your Profit & Loss Statement (P&L). Your P&L should tell you how well (or how bad) your restaurant is doing and if there are problems, where those problems are and how worried you should be. But not all P&L formats are created equal. Here's how your P&L should look to know how your restaurant is performing.... more >>

Contrary to what most of us, who have grown up in this business have been taught, an ongoing competitive bidding program that revolves around using lots of vendors, comparing bids, price shopping and buying from the lowest bidder NOT only doesn't save you any money but ends up costing you in several ways.... more >>

Use this Microsoft Word template to document all of your recipes to ensure consistency and control cost. This is a great tool for creating your own recipe manual and printing it to PDF for viewing on tablets and other portable devices.... more >>

Smart kitchen managers and chefs know that advance preparation is the key to a smooth shift. This completely customizable restaurant line check template can be tailored to reflect your unique cook line, enabling chefs and managers to quickly perform a quality check for each item on the line.... more >>

Surveys reveal that over 90% of dissatisfied customers don't complain. All too often they leave and don't return. Do you really know what your restaurant looks like from the eyes of a guest? One way to find out is to employ mystery shoppers. Use this 70-point shopper report to evaluate your restaurant's dining experience from your guests' point of view.... more >>

Thorough, complete and easy-to-understand employee training manuals are a must for any restaurant wanting to create superior dining experiences for every guest. Download our Server Training Manual Template for a headstart on creating your own.... more >>

This version of our Restaurant Schedule Template has a simple design and is ideally suited for use as a labor budgeting tool. It can be used to create schedules and labor budgets for virtually any type of food and beverage establishment, including full service, counter service, fine dining and bars.... more >>

The New Restaurant Opening (NRO) Startup Guide is your ultimate resource for scoping, strategizing, planning, and executing your restaurant expansion. From concept to grand opening, this guide provides the framework to create a unique dining experience that attracts and retains customers. Includes weekly checklists, forms, schedules for procuring products, services, marketing activities, employee hiring, training & more.... more >>

A restaurant business plan template to secure funding, leases, and partnerships while turning your concept into reality.... more >>

Download this checklist to verify that you've collected the many forms and other pieces of information necessary when hiring a new employee such as Employment Application, Uniform Agreement, W-4, I-9, Emergency Information Sheet, etc. Also, document company materials such as training manuals, employee handbooks, etc., that they have received . . .... more >>