Favorite Articles . . . The list shows the most widely read articles on this site.
- Delivery Driver Training - Trainer's Notes
The Delivery Driver Training - Trainer's Notes is a guide to cover all aspects of a new hire's training to empower them to provide exceptional food for your guests....more >>
- David Tripoli with Truluck's

Join hosts Chris Tripoli and Barry Shuster and their guests for a podcast for anyone who is starting a restaurant business, growing an independent restaurant business, or dreaming about starting an independent restaurant business. Learn from successful restaurateurs who share their stories WHY they got into the business and HOW they created and built their winning concepts. Corner Booth is a production of RestaurantOwner.com and its official magazine, Restaurant Startup & Growth. So grab your favorite beverage, have a seat, and listen in!...more >>
- Marketing Success: 3 Independent Operators Reveal How They Grow Sales & Profit In Their Restaurants

Three successful independent operators reveal their most profitable marketing activities. Get valuable ideas to use in your restaurant from their candid insights as they explain what marketing strategies and promotions worked best, what didn't and the processes and methods they used....more >>
- Exceptional Customer Service: Practical Ways to Boost Guest Delight & Increase Loyalty
Our goal is to give your team valuable insights they can use to consistently deliver memorable dining experiences for their guests in a way that creates delight, establishes loyalty, and drives higher sales!...more >>
- Delivery Driver Training Program — Manual, Trainer's Notes, Final Test, & Certification
In a recent RestaurantOwner.com survey owners and managers agreed that most restaurants needed to improve in the areas of training and developing staff, holding people accountable, and motivating and encouraging staff....more >>
- Achieving Profitability In One of the Most Costly and Labor Challenged Areas in the U.S.

For Geoffroy Raby, owner of the Cuisinett French Comfort Food, the challenge in running his restaurant has been controlling costs and recruiting staff. Another focus is on increasing sales without incurring additional labor...more >>
- Dress for Success: Consider Style & Comfort When Selecting Server Uniforms

Server dress is an important component of your restaurant's concept. The servers and their assistants are the most visible segment of your staff so you'll want to spend some time deciding how they will look best. As part of creating a total experience in your restaurant, all the elements of your restaurant must complement each other....more >>
- How to Effectively Onboard Your New Employees
The best restaurant culture, mission statement, and systems mean nothing unless your employees can execute them seamlessly. Effective onboarding can improve morale and reduce turnover, and result in a better guest experience....more >>
- Receiving Best Practices: Prevent Big Losses at Your Back Door
Many restaurants lose LOTS of money at the back door due to poor or non-existent receiving procedures and controls. If you don't have an effective receiving system in place, it's close to a 100% certainty that you're losing money due to driver or insider theft, short-weights, accepting bad products and even more....more >>
- Learning Pathways Library
Learning Pathways offer a collection of curated course sets to enhance proficiency in specific job roles or skills....more >>
- Raise Your Prices!

Many outstanding independent restaurants underestimate the value of their guest experience and it's reflected in their prices. There's a good chance you should be charging more for what you do!...more >>
- The Only People Who Can Steal

It's been said that the only people who can steal from you are the ones you trust. Every restaurant should have a system of checks, balances and controls so that the owner doesn't have to rely completely on the "trust" factor....more >>
- Purchasing Power: 6 Things You Should Know to Have a More Effective Purchasing Program

Your vendors are vital to your success. Knowing how to effectively order and negotiate prices will strengthen this relationship -- and your profitability....more >>
- Operational Considerations for Your Restaurant's Coffee Service

Coffee is often the last thing diners remember about your restaurant. Here are some great tips you should consider to ensure that your guests don't leave with a bad taste in their mouth....more >>
- A Startup Restaurateur's Guide To Raising Private Equity Funding
Show me the money. While it is never advisable to raise investment capital without first speaking to both an attorney experienced in private offerings and a certified public accountant, there are a few tips and tricks that may help you strategize how your company should raise funds....more >>
- Brave New World for Independent Operators
All Restaurants are in the same ocean, but not the same boat. We look to experienced and outstanding restaurateurs, consultants, experts, and strategists to discuss what the future of the restaurant business might look like in the wake of COVID-19....more >>
- When It Comes to the EIDL, All Is Not Forgiven
It's Payback Time. While most of the Federal and local government programs were treated as grants and forgivable loans, the Economic Injury Disaster Loan (EIDL), the first of the relief programs, is not forgiven. Payments are coming due in October, November, and December 2022. Here are the steps to compliance....more >>
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