Favorite Articles . . .
The list shows the most widely read articles on this site.
- Uniform Agreement
The cost for providing uniforms and tools to your employees can oftentimes be staggering. Moreover, if the employee fails to return these items, you end up having to purchase new ones for issue to new employees.... more >>
- Bartender Training Manual
Thorough, complete and easy-to-understand employee training manuals are a must for any restaurant wanting to create superior dining experiences for every guest. Download our complete Bartender Training Manual to get ideas for creating your own training manuals.... more >>
- The Power of Suggestion: Boosting Wine-by-the-Bottle Sales

Sure, your cost is typically lower on glass wine, but you tend to take more dollars to the bank with bottles. Also, bottles increase server and bartender interaction with guests, which can drive up check averages. While a server is opening and serving a bottle, he can interact with guests, make menu suggestions, and create opportunities for further sales.... more >>
- Onboarding Checklist - Setup Planning Worksheet
Download these documents to ensure your new staff members feel welcome, comfortable and that they are an important part of your team. The Employee Onboarding Checklist includes information to help familiarize the new employee with the restaurant's customs, traditions and organizational structure.... more >>
- Restaurant Marketing Promotion Tracking Template

Many restaurants spend from 2-4% of revenue on marketing. The most successful ones track their promotions so they "know" which ones work and which don't. Use this template so you can concentrate your efforts and dollars on your most productive marketing activities.... more >>
- Termination Letter Template
While terminating an employee should be seen as a last resort, there are times when it is the only sensible thing to do. Use this template to inform the recipient in writing and document your intention to terminate their employment with your company.... more >>
- Weekly Cash Flow Worksheet
Even if your restaurant is profitable, your cash balance ebbs and flows. It's no fun having to scramble for the cash to make payroll. Use this simple but highly useful worksheet to better anticipate and respond to your constantly changing cash position.... more >>
- Best Practices Weekly Newsletter
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- Customer Database Template

This download features an Excel spreadsheet that can be used to build your own customer database for birthday clubs and other promotions. It also includes a printable form for customers to fill in their contact information.... more >>
- Purchase Existing Restaurant Checklist

Buying an established restaurant requires careful evaluation & consideration of a variety of facts and areas. This 99 point checklist will help guide you through the valuation, inspection, and change of ownership, when considering the purchase of an exisiting restaurant.... more >>
- Restaurant Startup & Feasibility Model (Full-Service)

Whether you're planning to open your first restaurant or add another location, analyzing the financial feasibility of the project is essential. These series of linked spreadsheets have been refined over several years on a wide variety and number of actual restaurant ventures and formal restaurant business plans.... more >>
- Daily Voids Log Sheet

Theft prevention 101 - never let your bartenders, servers or cashiers void items after they have been rung up. It's ok to give them the ability to void (item correct) an item "while" they are in the process of ringing the check; however, once the check has been recorded (saved or printed) then only management should be allowed to perform a void function.... more >>
- Restaurant Training Videos
Short, micro-training videos for restaurant managers and staff. Training videos provide the basis for consistent results so that you're capable of creating high-quality dining experiences regardless of who's on the floor or in the kitchen.... more >>
- Why Prime Cost Is the Most Important Number (that should be) On Your P&L

Prime cost (food, beverage & labor) consumes in excess of 60% of sales in most restaurants. They are your largest and most volatile costs. Without good Prime Cost controls even high volume restaurants can have profitability problems. Learn what your Prime Cost should run and how to keep excess Prime Cost from choking your profit.... more >>
- Key Item Running Inventory Worksheet
Is someone stealing your food? How would you know? Tracking the use of your top 10-12 products is a powerful theft deterrent. Employees notice when you count things and it affects what they think they can get away with. Download this worksheet to help you get started immediately.... more >>
- Job Descriptions — Full-Service Restaurant
Improve your restaurant's ability to attract the best employees using this extensive collection of job description templates for all front of the house and back of the house positions. Having accurate and complete job descriptions for every position is one of the first steps in creating a positive culture and work environment.... more >>
- Restaurant Quality Assurance Program

As restaurant organizations grow, maintaining quality and consistency in each location becomes more of a challenge to control and maintain. The Restaurant Quality Assurance Program template is a series of inspection points and checklists to evaluate adherence to predetermined quality and consistency standards.... more >>
- With Overtime Expansion Stalled, What's Next for Employers?

Changes in the minimum salary level required to meet the "White Collar" exemptions of the Fair Labor Standards Act overtime rules has some potentially serious ramifications for the restaurant industry, particularly with respect to the employees in a supervisory capacity...... more >>
- Daily Sales Report - Quick Service Restaurant
Spreadsheet template to record daily sales transactions. Includes fields to record sales, deposits, discounts & comps and paid-out detail.... more >>
- Kitchen Manager Performance Review

How does your kitchen manager or chef know if they're meeting your expectations if you never tell them? Use the Kitchen Manager Performance Review to provide constructive feedback on how they are doing and ways to improve their performance. This form will help you step back and look at how they are performing in all the major areas of responsibility.... more >>
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