There are increasingly more smoking bans being placed on restaurants across the country. Yet, our industry is filled with employees who smoke. Should operators allow their staff to take smoke breaks?...more >>

State restaurant associations must work for membership with as much vigor as they fight to influence legislation and provide valuable benefits to their members. What are they doing to earn their keep, and what benefits and value do they offer you?...more >>

A competitive analysis is a way of researching and evaluating your rivals in the same market – it only focuses on your competitor’s activities. It helps you learn about their products, sales, and marketing strategies, as well as their strengths and weaknesses....more >>

Learn the marketing error countless restaurants make, and why your existing customer base is your secret to boosting sales......more >>

Currently, one of the most litigated areas regarding Title III of the ADA is whether it applies to a company advertising products and services on its website....more >>

A well-stocked and organized Sauté station is crucial when a chaotic and stressful rush hits. With the RestaurantOwner.com Line Check Template and Sauté Station Diagram, you can be confident that you are prepared for anything your shift will throw at you. You don't have to worry about getting slammed when you know that you have all the ingredients and tools you need ready to go and that your station is set up as efficiently as possible. Being prepared before your shift starts will turn those panic-inducing rushes into exciting challenges that you'll actually look forward to....more >>

There's no question that maintaining the cleanliness of your restaurant is an incredibly important part of the guest experience. No one wants to eat a meal in a messy restaurant filled with bad smells. Even more so, nobody wants to end up sick from a foodborne illness. Keeping a restaurant clean and sanitized requires a variety of concentrated and potent chemicals. Everyone on your team must know proper chemical handling and safety. Learn how to keep yourself, your team, and your guests safe by following the dos and don'ts in this video....more >>

Dealing with needy guests in the restaurant can be a challenge. From nonstop demands for attention to constant requests, these guests can impact the smooth flow of service. However, with the right mindset and strategies in place, you can stay in control and ensure a positive experience for everyone. In this video, you’ll discover three methods that will help you navigate the inevitable “Needy Guest.” By being polite yet firm, offering options, and helping guests stay organized, you can strike a balance that ensures optimal service for all your guests. While they may seem challenging at first, when given proper service, needy guests are just like any other guest seeking a memorable experience....more >>

Endings are really beginnings. And the satisfactory end of a meal can mean the beginning of a long relationship with your guests. The dining experience must always end on a high note....more >>

Join hosts Chris Tripoli and Barry Shuster and their guests for a podcast for anyone who is starting a restaurant business, growing an independent restaurant business, or dreaming about starting an independent restaurant business. Learn from successful restaurateurs who share their stories WHY they got into the business and HOW they created and built their winning concepts. Corner Booth is a production of RestaurantOwner.com and its official magazine, Restaurant Startup & Growth. So grab your favorite beverage, have a seat, and listen in!...more >>

The Challenges and Upsides of Adopting Portable Ordering and Pay-at-the-Table Technology for Your Independent Concept...more >>

Outdoor seating is not simply creating an annex of your dining area. Like everything else in your restaurant, there are operational -- and even legal -- details to consider........more >>

With the myriad issues you need to keep top of mind running a restaurant, it's no wonder that you forget about the gear perched on the top of your building - out of sight, out of mind. That is, until the system fails....more >>

Bartenders are key employees. The cost of hiring the wrong bartender can be staggering. Learn how to make better hiring decisions when filling this important position....more >>