Payroll service providers issue checks for employees including direct deposits. They track employee earnings and take care of tip reporting, overtime, payroll taxes, employee classifications, and other necessary considerations. Some service providers also offer complementary services, such as employee time and attendance, benefits, and retirement planning. In this article, we explain how a payroll service can help you save time and aggravation. We also review payroll service features most sought after by independent operators and offer tips on how to switch providers if you are not satisfied with your current services....more >>

A majority of states have now legalized marijuana, gone are the days of zero-tolerance drug policies. Your right to manage your restaurant as a drug-free environment has become more difficult, if not impossible, depending on the state in which you operate....more >>

Darren Spicer graduated with a degree in business and studied the growing success of regional coffee concepts while managing a Dutch Bros location. He and his other 2 co-founders worked and learned while they developed what would become their approach to a drive-thru specialty beverage concept. Clutch Coffee Bar was born in a 2nd generation drive-thru location in Mooresville North Carolina. “We succeed because of our commitment to quality and a well-trained staff that is focused on the guest,” says Darren. “Mastering the brief conversation is our service motto.” Working quickly and in a friendly manner has helped Clutch Coffee become a fast-growing success story. With 10 locations in operation and 9 more in the planning stages, Clutch Coffee Bar's future looks bright....more >>

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You've (still) got mail. Email marketing might seem old school to some operators; however, with social media increasingly cluttered with content, you should reconsider how email could boost your business....more >>

Here are four viewpoints on purchasing offered by experienced and respected restaurant advisors and operators. Take this opportunity to focus on how you are managing your vendor relationships to determine if you are leaving any money on the table at a time when you can use every penny....more >>

We have converted our handbook and training manuals into individual lesson templates that can be easily modified to reflect your specific restaurant systems. We've also added more than 100 micro-training videos to these lesson templates. And, we've even added dozens of quiz templates to support the lesson templates....more >>

In this video, you'll learn valuable insights to recognize each person on your team in a way that encourages them to consistently do their best. Learn how to start recognizing your people on their next shift, and you'll see what a huge difference it can make....more >>

Engagement and recognition often go hand-in-hand. Genuine recognition naturally creates higher levels of morale and employee engagement and, a team that takes better care of each other and your guests....more >>

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As you experiment with a new dining area layout to comply with the limited seating requirements of reopening in the wake of the pandemic, it is more critical than ever that you measure and monitor the performance of your dining room....more >>

In this video, you will learn ten best practices that will take your kitchen management skills to the next level. Discover the key strategies that successful managers employ to ensure smooth operations and maximize overall success. Start adapting these practices into your daily routine, and you'll see how quickly they will impact your kitchen's efficiency, your team's engagement, and your restaurant's profitability....more >>

It's called the Circle of Hospitality or the 10-4 rule. This simple, but extremely powerful practice could dramatically improve the level of hospitality in your restaurant....more >>

We collaborate with leading companies in the restaurant industry, merging our expertise and resources to offer innovative solutions that drive impactful results. Our strategic partnerships allow us to...more >>

Discover the keys to enhancing back-of-house restaurant training, menu creation, safety and sanitation, teamwork, productivity, engagement, morale, cleanliness, preparation, dishwashing, and more....more >>

How well does your staff really know the menu and all the details about what they’re serving? Learn how to improve consistency, reduce complaints, and keep happier employees with better menu training....more >>

With his father in the restaurant equipment and supply business, Mike Stasko, President of Sunny Street Cafe was raised around restaurants. He joined his father at Rise & Dine, their breakfast-lunch restaurant where he learned the operation and prepared the concept for growth. Deciding that the name sounded limiting, he rebranded to Sunny Street and opened the first of what would become 8 units in Columbus Ohio. In this episode we learn how Mike succeeds with his group of full-service breakfast & lunch cafes while expanding through franchising. “Franchising is a way of getting into the business for yourself without being by yourself” says Mike. Sunny Street currently operates 22 units located in Ohio, Illinois, and Texas....more >>