Favorite Articles . . . The list shows the most widely read articles on this site.
- Greeting and Seating Customers
Resource and Training Material...more >>
- Product Purchasing
Resource and Training Material...more >>
- Product Receiving, Storing, and Issuing
Resource and Training Material...more >>
- Ordering Products: Pricing Decisions
Resource and Training Material...more >>
- Selecting Vendors
Resource and Training Material...more >>
- Avoiding the Temperature Danger Zone
The FDA says that when food is between 40 and 140 degrees Fahrenheit, it is in the "Temperature Danger Zone."...more >>
- Food and Beverage Management: Analysis and Decision Making
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- Quality Beverage Management Standards
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- RHLC - Progress Reports
View Apprentice learning progress by participating employer...more >>
- Designing and Implementing an Effective Customer Service Program
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- SSB- Category 16 Page
Effective restaurant managers lead by example, demonstrating strong work ethic and professionalism. Clear communication, active listening, and regular staff meetings foster a positive work environment. Managers should provide ongoing training and development, recognize and reward staff achievements, and handle conflicts swiftly and fairly. Prioritizing customer satisfaction and operational efficiency ensures a successful and harmonious restaurant....more >>
- The Professional Server
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- Purchasing Follow-Up
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- Understanding HR Compliance
In this video, you will learn about the importance of HR compliance for restaurants, particularly in creating policies and procedures to follow up-to-date labor and employment laws....more >>
- Guest Payment and Service Recovery
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- Facilitating Performance of Production Staff
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- Working With Family
In this video, you will hear how one independent restaurant has grown its business as a family, working together through the ups and downs of daily restaurant life....more >>
- Fundamentals of Proper Hand Hygiene
This video will emphasize the importance of good hand hygiene and the importance of a safe food handling environment in your restaurant....more >>
- Communicating with Customers
Resource and Training Material...more >>
- Knife Sharpening Skills for the Entire Kitchen Team
Knives are one of the most important tools in the back-of-house. Keeping them well maintained is a key to making sure that the kitchen runs well....more >>
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