Survival Tip Resource Page
In response to today's extraordinary conditions, we are publishing one or more Survival Tips a week as we learn of innovative responses and successful strategies that will help you not only survive but ultimately thrive - in spite of the uncertainty we all face.
Here, you'll find a complete list of our Survival Tips with links to other resources to keep you abreast of what you need to know right now to ensure your long-term survival.
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Best Practices
Survival Tip: To Stay in the Game, You MUST Have Cash
When your cash flow becomes low or turns negative, your survival depends on how quickly and effectively you address the problem. Most restaurants are in this situation today. Preparing a Cash Flow Plan ...
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Best Practices
Survival Tip: Aggressively Cut Non-Essential Expenses NOW!
You've likely already taken the axe to many of your expenses, but is there more you can do? Survival now depends on eliminating non-critical costs that don't negatively impact your ability to operate ...
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Best Practices
Survival Tip: 2 Questions That Will Save You Thousands in the Next 6 Months
Over the next several weeks and months you will likely be negotiating on everything from food and beverage products, supplies, rent, professional services, loan payments and more. Not only will you be ...
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Best Practices
Survival Tip: Answers to Your Top PPP Loan Questions
Thousands of restaurant owners are applying for the forgivable loans provided by the Paycheck Protection Program (PPP). However, there is still much confusion about the application process, how funds ...
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Best Practices
Survival Tip: Does Your Business Interruption Insurance Cover COVID-19?
The recent SBA disaster loans are designed to keep people employed and to help small businesses stay afloat. However, they do not cover COVID-19 business losses. That's why many high-profile chefs, restaurateurs, ...
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Best Practices
Survival Tip: The Most Important Position in Your Restaurant
Hospitality is an important part of every guest experience. At this time though, online ordering, delivery, masks, distancing, all make creating a personal, human connection and showing genuine hospitality ...
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Best Practices
Survival Tip: Doing Your Own Delivery? Read This NOW!
Many independents have recently jumped into delivery using their own employees as drivers. They're seeing self-delivery as a way to keep more of their employees employed, avoid the high 3rd party commissions ...
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Best Practices
Survival Tip: Delivery, Takeout and Curbside Best Practices from Hundreds of Independents
As a result of our townhall-style webinars, we're finding that collaboration is one of the most powerful ways to get new ideas that work. One of the most popular features of our live webinars are the ...
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Best Practices
Survival Tip: Overcoming the FEAR Factor
The predominant emotion today is fear. Begin immediately to communicate, communicate, and communicate your personal commitment to the health and safety of your employees, guests, vendors, and your com...
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Best Practices
Survival Tip: Reservation & Waitlist Apps Becoming a MUST HAVE for Dine-In Restaurants
As restaurant dining rooms begin to reopen with limited seating and social distancing concerns, controlling the flow of arriving guests becomes a TOP PRIORITY. Guests queuing up in front of your restaurant ...
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Best Practices
Survival Tip: Marketing Best Practices During COVID-19
As dining rooms have started to reopen, several operators are reassuring their guests by creating videos describing the extensive sanitation and safety precautions they're following to keep their staff ...
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Best Practices
Survival Tip: How to Make Curbside & Delivery Orders More Personal and Even Memorable
While it may be more challenging to connect in a personal way with delivery and takeout guests, it's still possible. And because few restaurants are doing this well, here's an opportunity to make your ...
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Best Practices
Survival Tip: PPP: The Path to Loan Forgiveness
How restaurants are struggling to understand the loan reduction portion for PPP loan forgiveness. Among the most asked about requirements were questions about restoring full-time equivalents (FTEs) and ...
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Best Practices
Survival Tip: Rent Relief Is Essential to Many Independent Restaurants
Restaurants with dining rooms facing reduced seating due to capacity and/or social distancing requirements are in trouble. The business model is now flawed. Sales potential relative to rent and other ...
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Best Practices
Survival Tip: PPP Loan Forgiveness Now a Reality
Congress unanimously approved changes to the PPP which will greatly improve the likelihood of loan forgiveness for many restaurants by extending the forgiveness period to 24 weeks and giving restaurants ...
More Restaurant Owner Resources for Surviving the Coronavirus Crisis
