Best Practices
Survival Tip #7: Doing Your Own Delivery? Read This NOW!
Many independents have recently jumped into delivery using their own employees as drivers. They're seeing self-delivery as a way to keep more of their employees employed, avoid the high 3rd party commissions and ensure a better delivery experience for their guests.
However, it's crucial that you have the adequate insurance coverage and take steps to protect your employees, restaurant and community.
Here are some suggestions from insurance broker, Chris Trombley, on a recent COVID-19 Restaurant Roundtable sponsored by RDL Training.
- Involve your insurance agent or company and let them know what your plan is regarding making your own deliveries. (they may be able to help with 2-5 below)
- Be aware that you may need non-owned auto liability coverage if your employees are going to be driving their own vehicles.
- Check the driving records of your drivers -- no recent DUIs or speeding tickets.
- Review your drivers' insurance coverage to be sure they have coverage that complies with your state and perhaps local laws.
- Have a written cell phone policy that prohibits the use of cell phones while driving that complies with state and local laws.
Prepare and prevent, don't repair and repent.
- Author Unknown
If you want to do self-delivery, do it right. Make sure you've got the proper insurance in place and you're doing everything you can to ensure the safety of your drivers and community.
Please see the sample cell phone policy below courtesy of of the law firm of Carothers DiSante & Freudenberger LLC.
-
Download
Sample Cell Phone Policy Template
This policy about cellular phone usage applies to any device that makes or receives phone calls, leaves messages, sends text messages, surfs the Internet, or downloads and allows for the reading of and responding to email whether the device is Company-supplied or personally owned.
