Best Practices
Think “Progress” NOT Perfection When Building a Successful Restaurant Operation
An owner attending one of our workshops once commented on how overwhelmed he was after realizing the extent of training, systems, and people resources it takes to have a successful restaurant business. He quipped, "If perfection is a requirement for success, we'll never get there."
The truth is perfection is impossible. The key to a successful restaurant is continuous, incremental improvement i.e., progress. Determination, persistence, consistency and striving to be a little better every day is the surest path to operational excellence.
Unfortunately, many restaurant operators suffer from FTI - failure to implement. For instance, most operators understand the value of training, but they never seem to get around to completing the "perfect" training program, so rather than making small, incremental improvements, they keep using what they have.
A little progress every day adds up to big results.
– Satya
One trait of EVERY highly successful restaurant we've ever worked with is that they are focused on improving. Their training programs, like all their systems and processes, are always subject to review and are viewed as a perpetual work in progress. They are obsessed with constantly looking for ways to make their systems and processes better.
Maybe your restaurant doesn't have the greatest training programs, but that shouldn't keep you from making improvements along the way. Sometimes all it takes to get started is to simply set aside some time with your managers or key employees to decide on what it would take to be exceptional at one specific position at a time. Job descriptions, opening and closing procedures, menu knowledge and proper sanitation techniques are just a few things to consider when developing an effective training program.
What about your restaurant? What improvements could you make that could have an immediate impact on your success? What if you devoted 1 or 2 hours a week to come up with ideas and work toward their implementation?
No restaurant has ever reached a state of perfection. Instead, do what successful, world class restaurants do — focus on progress. How could your restaurant get just a little better every day?
Looking for more successful restaurant operations best practices to implement in your business? Register for our exclusive webinar World Class Management Training: Train Like the Big Brands to learn how to achieve operational excellence through effective management training. Plus, download our Training Events Checklist to start streamlining your training processes today.
-
Restaurant Numbers: Game-Changing Accounting & Financial Practices for Independent Operations
In this 2-hour workshop, restaurant owners, managers as well as accountants and bookkeepers will learn proven, easy-to-implement financial and accounting best practices that have literally changed the lives and fortunes of thousands of RestaurantOwner.com members over the past 30 years.
-
Webinar/Podcast
World Class Management Training: Train Like the Big Brands
The Restaurant Manager Training Program Template will provide you with outstanding resources to improve your management training program quickly and easily.
-
Download
Training Events Checklist
The Training Events Checklist provides trainers with the guidance they need to prepare, deliver, and wrap-up a training session. The checklist can be used as a tool to train the trainer and as a checklist when delivering training.
-
RestaurantOwner Success Stories
Our Success Stories give us the opportunity to showcase the achievements of our members and provide "real world" instruction and inspiration to other independent operators. We hope you enjoying learning about what our members are doing to improve their guest experience, operate more efficiently and ...
