Webinar/Podcast
Rapid-fire answers, fresh features, and new content - served hot in 30 minutes
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Join the RestaurantOwner.com team for a fast-paced, operator-focused session designed to keep you informed and empowered. In just 30 minutes, we’ll cover:
- Top questions we’re hearing from restaurant owners and managers
- New platform features that help you save time and improve performance
- Fresh content you can use right away
- Live Q&A- bring your questions or just listen in
Whether you're a longtime member or just getting started, this session is your chance to stay in the loop and get the most out of your RO membership.
About the Presenters:
Kelli Laube
RestaurantOwner.com Hospitality Trainer
Kelli Laube is a seasoned Hospitality Trainer with over a decade of industry experience. Starting her career with RestaurantOwner.com in 2011, she has held various front-of-house positions, managed as Hospitality Director for fine dining establishments, and conducted customer service training for multiple clients. At RestaurantOwner.com, she plays a crucial role in providing support to independent restaurant operators and their teams through webinars, workshops, and training content. Currently, she also serves as a National Field Trainer at the National Restaurant Association, working to support restaurants in building successful teams and creating unforgettable guest experiences.
Patricia Estevez Luque
CLIENT SUCCESS MANAGER
Since joining the National Restaurant Association in 2022, Patricia has advanced through multiple roles, beginning as a Customer Service Representative and progressing to her current position as Client Success Manager. With more than twelve years of experience in customer service and extensive involvement within the restaurant industry, Patricia brings a deep understanding of member needs and operational challenges. In her current role, she serves as the primary point of contact for members, ensuring their questions and concerns are addressed promptly and effectively. Patricia is dedicated to providing exceptional support and fostering long-term member success through professionalism, care, and a commitment to excellence.
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