Webinar/Podcast
for Restaurant Owners & Managers
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In the fast-paced restaurant industry, accountability isn’t just a buzzword—it’s the foundation of every successful operation. As a restaurant operator, you wear many hats, from leading your team to ensuring an exceptional guest experience. But with so many moving parts, how do you maintain control, encourage responsibility, and drive consistent results?
This one-hour webinar is designed to empower restaurant managers with the skills and insights needed to foster accountability in every area of their operation. You and your entire management team will learn proven ways to cultivate a culture of ownership, boost team performance, and elevate your restaurant’s success.
What You Will Learn:
- How to build a culture of accountability and responsibility among your team
- Techniques for setting clear, achievable expectations and delivering constructive feedback
- Best practices for tracking performance and ensuring team members meet operational standards
- Strategies for empowering your staff to take initiative and solve problems proactively
- Real-life examples of successful accountability programs in the restaurant industry
Join us for this interactive session and leave with actionable steps to take your restaurant and management team to the next level of success!
About the Presenters:
Jim Laube
Founder, RestaurantOwner.com
Jim has a diverse 30-year career in the restaurant industry that includes various staff positions, manager, controller, CPA and advisor to hundreds of independents throughout the U.S. and Canada. He is a popular restaurant industry speaker and seminar leader whose clients include the National Restaurant Association, Pizza Expo, SYSCO, Food Services of America, Gordon Foodservice, the New York Restaurant Association, Walt Disney and Papa John's.
Chip Romp
Senior Director, Workforce and Business Services
Chip Romp is a seasoned hospitality leader with over 30 years of experience in training, operations, and workforce development. Currently overseeing content and production at RestaurantOwner.com, he has played a key role in shaping the industry through his work with the National Restaurant Association, where he helped develop the Hospitality Competency Model and five registered apprenticeship pathways. A certified ServSafe instructor and master trainer for both the NRA and CHART, Chip has trained professionals across the U.S. Military, State Workforce Departments, and has overseen the training operations for major restaurant brands, including Ovation Brand and Fazoli’s.
Related Resources:
Download the Slides
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Download the Accountability Talks
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Download the Accountability Card
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Attendee Questions & Comments
Question 1: What was the most valuable idea or insight you received?
Question 2: What is the #1 thing that you will try or do differently because of the webinar?




